VIVA
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Shipping & Delivery
Shipping & Delivery
We deliver to over 100 countries worldwide.
Shipping Details:
- Orders are dispatched within 3 business days.
- Delivery time averages 10 working days after shipping.
Estimated Delivery Times by Region:
🇪🇺 EU: 7–10 business days
🇬🇧 UK: 7–10 business days
🇺🇸 🇨🇦 North America: 10–15 business days
🇦🇺 🇳🇿 Oceania: 10–15 business days
🇸🇬 🇰🇷 🇯🇵 Asia: 10–15 business days
Return Information
If you're not satisfied with your purchase, you have 14 days from the date of receipt to return it—no questions asked.
📧 Step 1: Email us at info@coutourecompany.com to let us know you'd like to return your product. We'll provide all the necessary return details.
📦 Step 2: Ship the item back to us at your own expense and wait for it to arrive.
💳 Step 3: Once we receive and inspect the product, we'll process your refund to the original payment method. There's nothing more you need to do!
Please note: Return shipping costs are the responsibility of the customer and may vary depending on your location.
